Business hours are Monday through Friday, 9AM to 5PM PST except on holidays and when otherwise specified.
Order processing currently takes 1 to 5 business days. Back ordered items can take 5 to 10 business days. If you have not received a tracking number after this time, please send an email to JoyLacquer@gmail.com with your order number and concerns/questions.
Emails are generally answered within 1-2 business days.
As always, thank you for your patience and support!